HMS Plumbing & Construction

Frequently Asked Questions

Find answers to common questions about our plumbing, HVAC, construction, emergency, and restoration services. Select a service category below to explore its questions.

Plumbing Services
What should I do if I have a burst pipe?

Shut off your home's main water supply right away to minimize damage, then call HMS Plumbing & Construction at (951) 818-0246 for 24-hour emergency service.

My drain keeps clogging. Do I need professional help?

Persistent clogs often indicate a deeper blockage in the line. Our team uses professional equipment, including hydro-jetting, to clear pipes safely and effectively.

How do I know if I need repiping?

Signs include low water pressure, rusty or discolored water, frequent leaks, or aging galvanized pipes. We can assess your plumbing system and recommend repair or replacement.

Do you install water heaters?

Yes. We install, repair, and replace tank and tankless water heaters. Same-day service may be available depending on scheduling.

Can you help with plumbing for remodels or new construction?

Yes. We handle plumbing design, rough-ins, fixture installation, and inspections for kitchens, bathrooms, and larger remodeling projects.

Do you provide free estimates?

HMS offers free online estimates and on-site inspections, with starting prices discussed before work begins.

What areas do you serve?

HMS serves Corona and surrounding Southern California communities, including Norco, Eastvale, Mira Loma, Pedley, and Glen Avon. Contact our team to confirm service availability for your address.

Construction & Remodeling
Do you provide free construction estimates?

Yes. HMS offers free consultations and clear upfront pricing.

What remodeling projects do you specialize in?

Kitchens, bathrooms, whole-home renovations, and outdoor living upgrades.

How long does a remodel usually take?

Timelines vary by scope. Small bathroom remodels may take two to three weeks, while larger projects can take several months.

Do I need permits for remodeling?

Many remodeling projects require permits. HMS handles permitting and inspections as part of its construction services.

Can you help with design choices?

Yes. Our team can help you select materials, fixtures, and layouts that fit your vision and budget.

Do you offer financing for remodels and construction?

HMS accepts major credit cards. Contact our team for current financing information and available payment options.

HVAC Services
Do you service all HVAC brands?

HMS technicians service and maintain major brands of heating and cooling systems.

How often should my system be serviced?

We recommend maintenance twice a year: once in spring for cooling and once in fall for heating.

What are signs I need HVAC repair?

Unusual noises, weak airflow, uneven temperatures, and higher-than-normal energy bills can indicate a system problem.

Do you offer emergency HVAC services?

Yes. HMS provides 24-hour HVAC repair for urgent heating and cooling issues.

Can you install energy-efficient systems?

Yes. We install high-efficiency heating and cooling equipment designed to improve comfort and energy performance.

Do you provide duct cleaning?

Yes. We provide duct cleaning and ductwork installation to support airflow and indoor air quality.

Emergency Services
How quickly can you arrive for an emergency?

HMS prioritizes emergency calls. Response times vary based on location, technician availability, and the nature of the emergency.

Do you charge extra for after-hours service?

Emergency service calls have clear starting rates. Our team can explain applicable charges before scheduling.

What should I do while waiting for a plumber?

Shut off your main water supply if safe to do so and move valuables away from affected areas. If you suspect a gas leak, leave the property and contact your gas utility or emergency services from a safe location.

Can you handle residential and commercial emergencies?

Yes. HMS provides emergency support for homes, businesses, and commercial properties.

Are emergency repairs permanent fixes?

Many emergency repairs can provide a permanent solution. For more extensive damage, temporary stabilization may be necessary before completing restoration.

Restoration & Mitigation
What types of damage do you restore?

HMS provides restoration services for water, fire, smoke, mold, and storm damage, along with cleanup and disinfection services.

How long does restoration take?

Project timelines depend on the extent of damage. Smaller water damage projects may take a few days, while larger restoration projects can take several weeks.

Do you work with insurance companies?

Yes. HMS can coordinate with insurance providers to assist with claims and project documentation.

Is mold always visible?

No. Mold can develop behind walls, under flooring, and in other concealed areas. Professional inspection may help identify hidden moisture and growth.

Do you provide emergency water extraction?

Yes. HMS uses professional water extraction equipment to remove standing water and begin the mitigation process.

What happens after cleanup?

After cleanup and sanitization, the restoration process may include repairs or rebuilding damaged areas to return the property to its pre-loss condition.